Is there a free tier?+
Yes. The Free plan includes unlimited tournaments with up to 30 players, 3 saved setup templates, and your last 12 results. No credit card required. Pro ($9/mo) and League ($24/mo) unlock larger player counts, unlimited templates, full history, more managers, and season standings.
Do I need to install an app?+
No. ChipClock runs in any modern browser. On phones you can add it to the home screen as a PWA for a native-app feel — on iOS via the share-sheet 'Add to Home Screen', on Android via Chrome's install prompt.
Do I need to download anything for my players?+
No. Players scan the QR code that shows on the TV (or the clock URL) and get a phone companion immediately — live clock, seat, chip count, and optional self-serve rebuy requests gated by a 4-digit PIN.
Who owns my tournament data?+
You do. ChipClock is a processor — we store your data so you can use the product. You can export it at any time, and deleting your org permanently removes every associated row (players, sessions, results, audit trail). See our Privacy policy for details.
How reliable is the clock during a live tournament?+
The clock is drift-corrected server-side — the server tracks 'last_updated_at' and every client render recomputes the true remaining time rather than trusting a local setInterval. If your phone briefly loses service, the clock catches up automatically on reconnect. Real-time updates go through Supabase Broadcast with a polling fallback, so if Broadcast hiccups the UI still refreshes every few seconds.
What happens if I lose internet mid-tournament?+
The clock continues counting locally based on the last server update, so the display stays accurate. Any action you take (knockouts, pauses) queues and replays on reconnect. Multi-device sync comes back automatically once connectivity returns.
Can my AI assistant run a tournament?+
Yes — that's a primary use case. POST to /api/quickstart returns a fully-provisioned trial org, a demo tournament, and an API key in one request. Every endpoint is documented in /openapi.json with OpenAPI 3.1, and /llms.txt has an agent-oriented reference. See the agents page for details.
How do I give my assistant access to my real org?+
Sign in to the web UI, open /org/{slug}/settings/api-keys, and create a scoped Bearer token with the role you want the agent to have. Keys are org-scoped and role-bounded. You can rotate or revoke at any time.
Can I run multiple tournaments at the same time?+
Yes. Each org can have any number of active sessions. Players can be checked into multiple sessions concurrently if your league runs heads-up and main-event in parallel.
Does ChipClock do ICM / deal-making math?+
Yes. When the final table wants a deal, open the deal maker — it calculates ICM (capped at 9 remaining players for performance) and chip-chop alongside each other, so you can show the table both fair-split options.
Can multiple people co-host a single tournament?+
Yes. Owners and admins can delegate session-level permissions to other org members — who can control the clock, check in players, assign tables, record eliminations, and enter results are all independently togglable per session.
Can I run a public league website?+
Yes, on the League plan. Your season standings, player profiles, and upcoming events live at a public URL you can share with your community. Private orgs stay private — public surface is a per-org setting.
Do you support bounty tournaments?+
Yes — standard and progressive bounties are both supported. Bounty amounts are tracked per elimination and show up in results + the season leaderboard.
What data is publicly visible on a shared tournament link?+
Only what you've marked public. Private sessions return 404 to the public endpoints. Shared links include the clock, blind schedule, player seat/chip display, eliminations, and prize pool — but not email addresses, payment details, or any PII.
How do I cancel or downgrade?+
Use the Stripe Customer Portal from /org/{slug}/settings/billing — cancel, downgrade, or change billing cycle without talking to support. Your data stays intact if you downgrade; it's removed 30 days after a full cancellation.